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Discussion Starter #1
I was at the dealer this morning to get an oil change on my C, and to schedule another visit for next week.
As the service rep pulled up some info on his computer screen, he said there was a recall notice just issued this morning on the 300/300C. It was the first time he had seen it.
I didn't get a chance to read or see what the recall was. He quickly skipped over the screen with the recall info and said he wouldn't be able to apply the recall fix to my car today (if it in-fact needed to be fixed) because no one, or the mechanics, had yet seen it.
Anyone with access to the dealer online system have any info about a possible recall?
 

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This a direct quote from the www.chrysler.com website.

"The problem is... The radiator isolator brackets on your vehicle
(VIN: xxxxxxxxxxxxxxxxx) may crack. If both isolator brackets crack,
the radiator may rotate rearward in the vehicle and allow the upper
radiator hose to contact the accessory drive pulleys. This could cause a
cooling system leak and result in severe engine damage."

Select owners. then recalls.

I have not gotten the notice in the mail yet. Thanks for the post, as I have appt for 6000 mile oil change on Monday.
 

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jeffp said:
This a direct quote from the www.chrysler.com website.

"The problem is... The radiator isolator brackets on your vehicle
(VIN: xxxxxxxxxxxxxxxxx) may crack. If both isolator brackets crack,
the radiator may rotate rearward in the vehicle and allow the upper
radiator hose to contact the accessory drive pulleys. This could cause a
cooling system leak and result in severe engine damage."

Select owners. then recalls.

I have not gotten the notice in the mail yet. Thanks for the post, as I have appt for 6000 mile oil change on Monday.
Well thats me and I wont be waiting on anything in the mail. I just printed the recall notice and will be calling the dealer on Friday to set something up.
 

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Discussion Starter #5
jeffp said:
This a direct quote from the www.chrysler.com website.

"The problem is... The radiator isolator brackets on your vehicle
(VIN: xxxxxxxxxxxxxxxxx) may crack. If both isolator brackets crack,
the radiator may rotate rearward in the vehicle and allow the upper
radiator hose to contact the accessory drive pulleys. This could cause a
cooling system leak and result in severe engine damage."

Select owners. then recalls.

I have not gotten the notice in the mail yet. Thanks for the post, as I have appt for 6000 mile oil change on Monday.
Thanks for pointing out the Chrysler link. I did not know Chrysler had recall info on their website.

Here is the direct link.
http://www.chrysler.com/webselfserv...recall&country=us&emailUrl=goToEmailForm('R')

The last 8 digits of our VIN needs to be entered.
Here is a pic of the attached PDF file that I assume we will all get in the mail.
 

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me to

Yep me too.
I bet it's not a when they were born but in general. Black Cherry was born in June. Can you take the car to any dealer and ask them to fix recall notices that you havent got the letter for yet?
 

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Car was built in Sept and no recall here.
 

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Ok

Well there you go i was wrong. I wonder what the cut off is. When did they find this problem? OH and did anyone else see the AntiFrezze notice.
 

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joey said:
I would assume if you get to the website recall notice window (with the PDF attachment) after entering your 8 digit VIN, then your car is getting the recall. That is my guess.
This means that 2 new recalls were issued on 11/24/04 and it appears as if it will affect all but the newest built 300's. They are telling us that the coolant placed in the cars needs to be checked and upgraded ASAP. Those of you who in in freezing weather, suggest you get to your dealer and get this checked. Print out a copy of the recall and take it with you to the dealer. They should be able to take care of the coolant out of current stock.

On the radiator brackets, probably the dealers do not yet have the parts, let alone having heard about these recalls.
This bracket thing is a possible disaster, so don't let this one slip. Get to the dealer just as quick as you can. But
save youself a trip, call first, then make your appointment after they assure you that the parts are available. Again, carry a copy of this letter to them for authorization.

Just about all of us will receive these recalls via snail mail. You can wait for that also if you have no immenent danger of freezing where you travel. In any case, we'll be playing roulette with the brackets holding up until repaired.
 

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Discussion Starter #12
Scarbrs said:
Can you take the car to any dealer and ask them to fix recall notices that you havent got the letter for yet?
The dealer will enter your VIN and get the same recall info for your car. So I don't think you need the letter.

My car was built in early/mid August. After I hang up here, I am going to some dealer websites that display the VIN's online and see if the newer lot cars come up for the recall.


I didn't get any notification about Antifreeze.
The pic below is what I see after I enter my VIN.
You are getting 2 notices, one for the Cooling Module Brackets, and one for Antifreeze?
 

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joey said:
The dealer will enter your VIN and get the same recall info for your car. So I don't think you need the letter.
...
I didn't get any notification about Antifreeze.
The pic below is what I see after I enter my VIN.
You are getting 2 notices, one for the Cooling Module Brackets, and one for Antifreeze?
My car requires both the coolant and bracket fixes.

I printed out both letter formats, each states, in part, "Remember to bring this letter with you to your dealer."
 

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Discussion Starter #14
mileshoover said:
My car requires both the coolant and bracket fixes.

I printed out both letter formats, each states, in part, "Remember to bring this letter with you to your dealer."
I went to Ebay and got a VIN from a new C with 35 miles and there were not any recalls.

I then got a VIN from a C with 2,822 miles (about the same as mine) and it had the 2 recall notices. Kind of makes me wonder/worry that maybe I should have gotten the Antifreeze recall.

Here is the info about the Antifreeze recall, for those interested.

The problem is...
The engine coolant in your vehicle (VIN: xxxxxxxxxxxxxxxxx) may have
a low (weak) anti-freeze concentration level. A low anti-freeze
concentration level can cause the engine to overheat in cold ambient
temperatures.

What your dealer will do...
DaimlerChrysler will repair your vehicle free of charge (parts and labor).
To do this, your dealer will test the coolant concentration level and adjust the
mixture as required. The work will take about ½ hour to complete.
 

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My car was one of the first built after the July shutdown (July 12th), the start of the official 2005 models I believe. I only require the radiator isolator bracket, not the antifreeze.
 

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does anyone know if the cracks for the radiator brackets would be visible and if we could inspect ourselves before driving the car?
 

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lgret13 said:
does anyone know if the cracks for the radiator brackets would be visible and if we could inspect ourselves before driving the car?
When there is a recall, it doesn't mean they are cracked, and it doesn't mean that every single car will have them go bad either, so yours might be a in the recall badge but they might still be good, go to the website and enter your info to find out if you are in the group, if you are, just have them replace them...

mine is not in it...
 
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