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Discussion Starter #1
I took delivery of a 300C on 10/3/04. Thus far the car has met & exceeed my expectations...until yesterday. We were 140 miles from home on a trip when I stopped for gas. Up to that point the car was running perfectly with no indications of a problem. When I tried to restart the car would not turn over. The lights, stereo, instruments, etc. all worked so I knew it was not a battery but it would not turn over at all. After exhausing all of the options in the service manual I contacted roadside assistance which after a 2 hour delay sent a flatbed to take the car to the nearest dealer. The closest dealer was Peters Chrysler in Longview, Texas. The dealer has had very little experience or exposure to the car & actually asked if it was a 2005 "Concorde"...bad sign. After 6 hours of examination they came to the conclusion that the PCM (Powertrain Control module) was defective & was in "shutdown mode". After checking with DC they informed me that a new PCM was on backorder status with DC with no expected date, they told me it could be 2 days, 2 weeks or even longer. They gave me a rental car (they were very accomodating on arranging alternate transportation at DC's expense) and I headed back to Dallas. Bottom line is my car is dead, at a Chrysler dealer 140 miles from my home, with no expected date to be fixed and running again. Has anybody else had any problems with the PCM or it rendering the car inoperable? This all happened on Friday so I haven't had a chance to contact DC yet, but I plan to on Monday.
 

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Dallas300 said:
I took delivery of a 300C on 10/3/04. Thus far the car has met & exceeed my expectations...until yesterday. We were 140 miles from home on a trip when I stopped for gas. Up to that point the car was running perfectly with no indications of a problem. When I tried to restart the car would not turn over. The lights, stereo, instruments, etc. all worked so I knew it was not a battery but it would not turn over at all. After exhausing all of the options in the service manual I contacted roadside assistance which after a 2 hour delay sent a flatbed to take the car to the nearest dealer. The closest dealer was Peters Chrysler in Longview, Texas. The dealer has had very little experience or exposure to the car & actually asked if it was a 2005 "Concorde"...bad sign. After 6 hours of examination they came to the conclusion that the PCM (Powertrain Control module) was defective & was in "shutdown mode". After checking with DC they informed me that a new PCM was on backorder status with DC with no expected date, they told me it could be 2 days, 2 weeks or even longer. They gave me a rental car (they were very accomodating on arranging alternate transportation at DC's expense) and I headed back to Dallas. Bottom line is my car is dead, at a Chrysler dealer 140 miles from my home, with no expected date to be fixed and running again. Has anybody else had any problems with the PCM or it rendering the car inoperable? This all happened on Friday so I haven't had a chance to contact DC yet, but I plan to on Monday.
Please keep us posted on the out come of this problem.

Thanks,
 

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I had mine replaced.

I had a defective PCM in my car too. It was replaced in two days. Hopefully yours will come in sooner. I haven't had any more problemsd since it was replaced.
 

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Bad luck Dallas, I'm also curious to what rental car you was given. Has any one heard of any recalls on the PCM? I've had my more than my fair share of breakdowns and car troubles in my firebird (three clutches, water pump, alternator, two starters). It would be too embarrassing to have issues with my new 300c; it would be really amusing for my European Co-workers to hear that my new American built car has left me stranded and is in the shop.
 

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Discussion Starter #6
Thanks for the feedback, when they told me the PCM unit was backordered for an indefinite period I was concerned that this might be a very common problem.

We were on a trip & there were 4 adults & a car seat so I insisted on something large enough to hold us all so they gave me a Dodge Caravan (driving the van is more humiliating than having the 300 towed!)

I think the worst part is that the car is 140 miles away & having to drive back to pick it up when it is fixed.
 

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Well then look at the bright side Dallas300... you'll get to drive your baby 140 miles home and perfect once again!! Best of luck...
 

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wow that blows, feel sorry for u. but wheni had trouble they tried to give me a $5000 hunday (whatever) at least u got something u can fit in
 
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