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I just got my (wifes) 300C returned from the dealer (late) last night. It was in for a "pulling to the right" problem". I just test drove the car a few minutes ago and even thought it is a little better...it is still pulling to the right.

What the dealer did was: "cross switched front tires", set tire pressure to spec's and set TOE in.

The pull in not as aggressive as it was before but still pulls...I guess it's back to the dealer.

Duke
 

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Sometimes you lose more money (by missing work) and patience going to the dealer. If you think its an alignment problem (like mine was) just take it somewhere and pay the $40 with a warranty.
 

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ddud said:
I just got my (wifes) 300C returned from the dealer (late) last night. It was in for a "pulling to the right" problem". I just test drove the car a few minutes ago and even thought it is a little better...it is still pulling to the right.

What the dealer did was: "cross switched front tires", set tire pressure to spec's and set TOE in.

The pull in not as aggressive as it was before but still pulls...I guess it's back to the dealer.

Duke
Shoddy service. They are using you as their quality assurance inspector.
If they know anything, they would know this car (and the 300M) have a chronic right pull problem that needs more than switching tires, toe and pressure adjustment.
It amazes me these service techs do not test drive the car after their first repair attempt to ensure the car no longer pulls to the right.
No, instead they give it back to you and let you drive home to see if they were able to fix the problem.
 

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Took mine to the dealer last week. Fixed the problem. Ill tell you right now that ir wasnt an allignm,ent problem. i had to wait for a part to come in.

The problem is fixed now. no more pulling to the right.
 

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Mine is still pulling to the right pretty hard, Two trips to the Dealer so far. First excuse was we aligned it as it was out of spec, 2nd trip excuse was we centered the steering wheel. After I left on the 2nd trip I went home with the red air bag light on and the yellow ESP BAS light on. Funny thing the service manager said he drove the car after the wheel centering and all was OK. I'm saying BS to that one. They are running out of chances here before they buy this lemon back!!!
 

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Charged said:
Took mine to the dealer last week. Fixed the problem. Ill tell you right now that ir wasnt an allignm,ent problem. i had to wait for a part to come in.

The problem is fixed now. no more pulling to the right.
What was the magic part they installed to correct the drift/pull to the right???
 

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Mine doesn't pull much, service guy gave me the crappy excuse that it was normal. The steering wheel wasn't centered either and supposely they centered it, and I think they made it worst.
 

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Tha187um said:
Mine doesn't pull much, service guy gave me the crappy excuse that it was normal. The steering wheel wasn't centered either and supposely they centered it, and I think they made it worst.
Please read the first post in the new "How to..." thread in Problems/Dealer Service for how to center your steering wheel yourself. It's easy.
 

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My drift improved greatly after the "bolt kit" was done, still drifts right or left depending on the crown but no more so than some other cars. I agree to get an alignment specialist to correct this since your dealer is an idiot. You should not have to but if you want to keep the car and have it drive properly you may need to gitR done yourself.
 

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187, it's a kit that allows the dealer/shop to adjust the front cradle. My dealer did not have the equipment to do it and sent it to an alignment shop. The kit was back ordered a few months ago and there is a TSB with incredible detail listed somewhere in this forum, it applied to cars built before 4/25/04 but mine was built 6/1 and needed the kit. I did not even know I needed it, I brought it in to be checked and the dealer went on and did it.
 

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Great, thanks for the info... I will search the forum for it... I might not need it, mine pulls a bit, just a tiny bit... my main concern is the steering wheel not being centered, that should be taken care of with alignment which I know the dealer didn't do :)
 

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I had the right pull (more of a lead than a pull) and brought the applicable TSB with me to the dealer at the time of scheduled oil change. They did the cradle adjustment and gave me a copy of the alignment specs. They made a 0.08 degree change in the toe overall and 0.1 in the camber. I was surprised that the small change corrected the problem. They did leave the steering wheel not level, so it will go back when the parts for radiator recall come. Oh well, its getting there in baby steps.
 

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Tha187um said:
Great, thanks for the info... I will search the forum for it... I might not need it, mine pulls a bit, just a tiny bit... my main concern is the steering wheel not being centered, that should be taken care of with alignment which I know the dealer didn't do :)
Here is the TSB.
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NUMBER: 02-003-04
DATE: May 25, 2004

SUBJECT:
Right Lead

OVERVIEW:
This bulletin involves adjusting the alignment to revised specifications.

MODELS:
2005 (LX) 300/Magnum

NOTE: This bulletin applies to vehicles built prior to April 25, 2004 (MDH 0425XX).

SYMPTOM/CONDITION:
The vehicle operator states the vehicle leads to the right.

DIAGNOSIS:
Drive the car on a FLAT road. If the car tracks straight, the vehicle operator is experiencing crown sensitivity. If the vehicle tracks to the right, perform the Repair Procedure. Crown sensitivity can not be eliminated in all the cases. Vehicles built on or after April 25, 2004 already have the alignment biased and no further action should be required or taken by the dealer other than verifying the vehicle is set at the revised specifications listed in this bulletin.

NOTE: Before evaluating the vehicle, it is important to check the following:
1. Tire pressure - Adjust tire pressure (if necessary) in all four wheels to the pressure stated on the door placard.
2. Tire size & type - Verify that all four tires are the same size and type.

NOTE: When evaluating the vehicle, always drive the same road in both directions to get a feel for the effect of road crown & cross wind.

SPECIAL TOOLS/EQUIPMENT REQUIRED:
NPN Alignment Equipment

REPAIR PROCEDURE:
1. Use the procedures outlined on TechCONNECT to set the wheel alignment to the specifications below.


NUMBER: 02-003-04
GROUP: Suspension
DATE: May 25, 2004

NOTE: When aligning the front end to induce right caster bias (the vehicle will tend to track toward the side with the least positive caster), target the cross caster to be -0.8 degree and no more than -1.3 degrees. That means you will have more caster on the right than on the left. Cross camber should be set in at +0.2 - +0.3 degree. That means you will have more camber on the left than on the right. Utilize the cradle shift method PRIOR to using the caster/camber adjustment bolt kit, p/n 05134117AA. The adjustment bolts only provide about 0.2 - 0.3 degree change and should only be used as a last resort. When shifting the cradle, the passenger side of the cradle will move forward in car and the driver's side will move rearward in car.

NOTE: After the cradle has been shifted, torque all 4 cradle bolts to 175Nm (130 ft. lbs.).

CAUTION: If an adjustment bolt is to be installed do not allow the bolt head to turn during disassembly or assembly, the cradle tension link joint or the lower control arm bushing inner metal sleeve will be destroyed and require replacement. THE NUT MUST BE UNTORQUED AND REMOVED, BEFORE THE BOLT. Once the nut is removed the bolt can be slid out.

REVISED ALIGNMENT SPECIFICATIONS

FRONT WHEEL ALIGNMENT PREFERRED SETTING ACCEPTABLE RANGE
CAMBER - LEFT -0.1° -0.60° to +0.40°
CAMBER - RIGHT -0.20° -0.70° to +0.30°
Cross-Camber (Maximum side-to-side difference) 0.20° -0.30 to +0.60°
CASTER - LEFT +10.30° +9.00° to +12.10°
CASTER - RIGHT +11.10° +9.00° to +12.10°
Cross-Caster (Maximum side-to-side difference) -0.80° -1.30 to -0.50°
INDIVIDUAL TOE 0.10° -0.05° to +0.15°
TOTAL TOE** +0.20° 0.00° to +0.40°
Maximum side-to-side difference 0.00° 0.06°
RIDE HEIGHT - INDIVIDUAL 328mm (12 15/16 in.) 318 to 338mm (12 1/2 to 13 3/8 in.)
CROSS RIDE HEIGHT 0 -12 to +12mm (1/2 in.)

REAR WHEEL ALIGNMENT PREFERRED SETTING ACCEPTABLE RANGE

CAMBER* -0.75° -1.25° to -0.25°
Cross-Camber (Maximum side-to-side difference) 0.00° -0.50 to 0.50°
INDIVIDUAL TOE 0.10° -0.05° to +0.25°


02-003-04 -2-
FRONT WHEEL ALIGNMENT PREFERRED SETTING ACCEPTABLE RANGE
THRUST ANGLE 0.0° -0.50° to +0.50°
RIDE HEIGHT - INDIVIDUAL 296mm (11 5/8 in.) 286 to 306mm (11 1/4 to 12 in.)
CROSS RIDE HEIGHT 0 -12 to +12mm (1/2 in.)

Notes:
Vehicle height and suspension alignment values reflect after vehicle spring settling values.
* For reference only. These are non-adjustable angles.
** TOTAL TOE is the sum of both left and right wheel toe settings. TOTAL TOE must be equally
split between each front wheel to ensure the steering wheel is centered after setting toe. Positive
toe is toe-in and negative toe is toe-out


POLICY:
Reimbursable within the provisions of the warranty.


TIME ALLOWANCE:
Labor Operation No: Description Amount
02-00-02-90 Set Front and Rear Toe / Center Steering Wheel 0.7 Hrs.
02-00-01-91 Alignment Using Cradle Adjustment and Set
Front and Rear Toe / Center Steering Wheel
1.0 Hrs.


FAILURE CODE:
LM Leads Right


-3- 02-003-04
 

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AVANTI4840 said:
What was the magic part they installed to correct the drift/pull to the right???
Sorry about that. As soon as i get the work order from the dealer i will let you know.
 

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Charged said:
Took mine to the dealer last week. Fixed the problem. Ill tell you right now that ir wasnt an allignm,ent problem. i had to wait for a part to come in.

The problem is fixed now. no more pulling to the right.
Was yours built before April 25th and covered by this TSB?
 

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jeffp said:
I had the right pull (more of a lead than a pull) and brought the applicable TSB with me to the dealer at the time of scheduled oil change. They did the cradle adjustment and gave me a copy of the alignment specs. They made a 0.08 degree change in the toe overall and 0.1 in the camber. I was surprised that the small change corrected the problem. They did leave the steering wheel not level, so it will go back when the parts for radiator recall come. Oh well, its getting there in baby steps.
Jeff, Was your car also built before April 25th?
 

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Mine was built 6/1 and got the bolt kit cradle adjust, follows the crown like a mother left or right depending on the lane, improved since the work was done I no longer think about steering, now if only the annoying steering wheel kick on bumps would go away, some suggest it's the self seal Contis, others hace these tires and no kick, who knows.
 

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mine was built in july I think, I have yet to confirm this... its was ok, almost not even there... but all of a sudden it started pulling to the right stronger and the steering wheel is crookier :(
 
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