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Discussion Starter · #1 ·
I need some help! After talking to my service advisor about the Continentals cupping (13,000 miles) he asked if I knew of anyone else having this problem. So anyone else having a problem with their Continentals? Tires have been rotated and the mechanic said he checked the alignment and it was fine. The dealer is starting to give me a run around saying it is because I drive the car on the interstate all the time. If anyone else is having this problem please post. I need new tires and want the dealer to pay for them!!!!
Thanks everyone!
Robin
 

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Use the search function...this has been discussed at least once (in the past couple days even).
 

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Cupping

At 6,951 miles when getting the second oil change I told them about a thumping sound from the front end. The Tech who took a ride with me felt and heard it as well. It was determined that the Continental tires were cupping. seems the front end was out of balance (both toe-in and camber).

:eek:

The Chrysler Dealer that was changing the oil and checking on the warranty stuff said I had to take the car back to the dealer I purchased the car from to get to a resolution on the tires. I haven't yet heard the outcome since I dropped it off this AM!
 

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mrs c

YEP-- at 6,500 tires were vibrating... went to dealer- they looked at them.
agreed.. Rotated them.. a week later put on 20's no more problem. Glad I did - - now they say the factory rims are pitting.....

Mrs C
 

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Usually, tire cupping is simply due to improper tire/wheel balance, front-end alignment problems, worn front-end parts, and/or lack of proper tire rotation. Once tire cupping has begun, very rarely can one live with the poor ride quality and tire replacement is only inevitable. ;)
 

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Discussion Starter · #6 ·
Well thankfully my dealer is replacing all four of my tires (and the rims)! My only concern is that this will happen again to the new tires. WHen I take my car in to have the new wheels & tires put on, I am going to have them go through my car with a fine tooth comb to figure out what is causing this problem! I can't afford to replace tires every 10,000 miles!!!!
 

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high groove said:
I need some help! After talking to my service advisor about the Continentals cupping (13,000 miles) he asked if I knew of anyone else having this problem. So anyone else having a problem with their Continentals? Tires have been rotated and the mechanic said he checked the alignment and it was fine. The dealer is starting to give me a run around saying it is because I drive the car on the interstate all the time. If anyone else is having this problem please post. I need new tires and want the dealer to pay for them!!!!
Thanks everyone!
Robin
There is no disclaimer on your tires that state that it is wrong to drive on the interstate almost all the time (or even all of the time)!
Having said that, you should only be given any risidual value for the existing tires. I'd also take the car to an independant for verification on your front end. I doubt DC intended for the alignment to create this condition under correct alignment, balance, and tire pressures.

Jim

PS - If a service manager tried to give me crap like this, he could expect to be pinned down on the warranty details (and possibly other less comfortable positions).
 

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Tire Cupping

Yep=12000 and cupping on my 300C, had the tires rotated today so the bad boys are on the rear. I reported to my 5* that the rims are pitted, they will talk with the DC service rep and let me know in two weeks. Figure I will deal with 1 issue at a time-rims first then cupping. Perhaps a set of 20ties is in store for my 300. Such a nice car these issues don't bother me.
 

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Tires cupped -- what tires to replace with?

Tires on my C are shot at 18K miles due to cupping. My dealer is going to split the cost of new tires with me but wants to put another set of Continentals on the car. The only other tire I've found are Pirelli P6/Four Seasons. I don't want to be back at the dealer in another 18K miles with the same problem on another set of Continentals. Has anyone found a stock size (225/60R18) other than Pirelli P6 or the original Continentals?

Dealer is also replacing one wheel due to pitting...the other three aren't bad enough for them to replace....yet.
 

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It's not a balance problem. My wheels were just replaced by DCX and put on by a local tire company. they balance the set on the car and have always done a great gob for me. I still have the vibration (especially under braking) that has plagued me for some time. It is the Contintentals, but not balance issues.
Also, I have never had the right lead problem, even though my car is early build date. So, is it possible the prescribed alignment change that the dealerships were using to stop the right pull is causing the tires to cup?
They are Shi**y tires to begin with, but what do you think of the theory?
 

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Tire Cupping Response

high groove said:
I need some help! After talking to my service advisor about the Continentals cupping (13,000 miles) he asked if I knew of anyone else having this problem. So anyone else having a problem with their Continentals? Tires have been rotated and the mechanic said he checked the alignment and it was fine. The dealer is starting to give me a run around saying it is because I drive the car on the interstate all the time. If anyone else is having this problem please post. I need new tires and want the dealer to pay for them!!!!
Thanks everyone!
Robin
I have cupping problems also on my Conti's. I have 20K miles on the 300C. I have had it in the shop three times already. It started with the driver side front tire, so the dealer rotated it to the back. Well the rotated driver side tire cupped again. I took it back in to have Chrysler warranty the tires. They told me they wouldn't. They didn't think it was a warranty problem. I asked how it couldn't be, if the only position that causes the cupping is the driver front, the problem has to be with the suspension on that side doesn't it? They checked the suspension and said that everything is within Chrysler specs. If that's the case, then the specs are @&#[email protected]! wrong!

While I was writing this emal I called the dealer. He tells me the tires and alignment are covered under Chrysler's warranty for 12,000 miles. I need for someone to confirm this for me please. If that's the case I think I had my car in prior to the 12K miles when this first started.
 

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You have a Chrysler 300 with Contis, that's it. Cupping, wheel kick on bumps, rear end kick on bumps (on curves or straights) is normal. I am not sure what the question is, these things are expected, not a suprise at all. I am being a smartass about this toward DC, how could they not figure out the proper tire, alignment, and suspension in all those miles of "testing". I'll bet that 99% of thier testing was done on a computer.
 

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Discussion Starter · #13 ·
More to the story - I posted started this post quite some time ago, in the meantime the dealer did put 4 new Conti's on my car. Well, now my car has 24,000 Miles on it (11,000 miles on the tires) and they are cupping again...This time since it is my $$$$ paying, I am going with the Goodyear Assurance's that II kings has been talking about. I can't wait to get the new tires! Unfortunately, due to finances at the moment, I am having to wait until after the first of the year. I am keeping my fingers crossed that we don't have alot of snow in the meantime as these Conti's are terrible in the snow! I can't believe how bad these Continentals are!!!!!
 

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high groove said:
I need some help! After talking to my service advisor about the Continentals cupping (13,000 miles) he asked if I knew of anyone else having this problem. So anyone else having a problem with their Continentals? Tires have been rotated and the mechanic said he checked the alignment and it was fine. The dealer is starting to give me a run around saying it is because I drive the car on the interstate all the time. If anyone else is having this problem please post. I need new tires and want the dealer to pay for them!!!!
Thanks everyone!
Robin
Robin I too have front end problems with my 300C The dealer finally replaced all 4 tires and alighned the front end after calling him several times.Now I have 12000 miles on the second set and just noticed that all 4 are cupped again. I am worried now that I have 30000 miles on the car they are going to put me off till the 36000 mile warranty is up. The dealer just rotated them 1 month ago and told me they were fine.
 

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davelampson said:
Robin I too have front end problems with my 300C The dealer finally replaced all 4 tires and alighned the front end after calling him several times.Now I have 12000 miles on the second set and just noticed that all 4 are cupped again. I am worried now that I have 30000 miles on the car they are going to put me off till the 36000 mile warranty is up. The dealer just rotated them 1 month ago and told me they were fine.
Not sure why some folks get cupping and some don't. I didn't. But just about everyone gets really poor life out the conti butter tires. I replaced mine after 13k miles, as pictured below. I probably have 2k left on them.
Plan on changing your tire brand when your conti's wear out. You got lucky that your dealer replaced your first set for free. Not many dealers are covering the first set of tires under warranty, let alone a second set.
 

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Replaced w/ Goodyears

joey said:
Not sure why some folks get cupping and some don't. I didn't. But just about everyone gets really poor life out the conti butter tires. I replaced mine after 13k miles, as pictured below. I probably have 2k left on them.
Plan on changing your tire brand when your conti's wear out. You got lucky that your dealer replaced your first set for free. Not many dealers are covering the first set of tires under warranty, let alone a second set.

I worked out a deal with my dealer to replace the Conti's with Goodyears. He paid for two and I paid for two. The Goodyears are great. They handle so much better in rain and snow, especially snow!
 

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Continental tires

KC300C said:
I worked out a deal with my dealer to replace the Conti's with Goodyears. He paid for two and I paid for two. The Goodyears are great. They handle so much better in rain and snow, especially snow!
I s/w my local tire people, who've been doing my tires for several years. They are a very reputable small shop that do business by referral. The owner told me that Continental tires are made by the old General Tire Co, which, if made in the USA, are one of the worst tires that can be put on any automobile. He said General also has a plant in Germany and if the tires came from there that they aren't quite as bad as the USA tires. They are renowned for the problems that the people here have been having. With this being the case, I'm surprised that Chrysler decided to go with such a crappy tire for their most premium car, unless DCX didn't research the tires they were putting on their cars. The dealer I purchased the car at told me that Chrysler switched to Goodyear tires in January due to sooo many customer complaints with the Contis. :sigh:
 
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