good to hear that someone's dealership treats them right. my car has no sunroof thoughjimhild said:We have just had the squeak/rattle/rubbing noise solved!!!
After the TSB for the windsheild popping was completed we begin to get a noise that was not present before.
Took the car back and they got a rattle solved. Bracket on the radio was loose and they tightened that up. However, the rubbing/squeak was still there. It was clearly in the center to right dash area when sitting in the drivers seat and clearly in the instrument cluster when sitting in the passenger seat. Service director agreed the noise was not right and they would solve the problem.
While the car was in for this service an "older Trim Specialist" came by the shop and during their talks he said anything that seems to come from both sides of the dash is coming from overhead and not from the front.
During another drive they opened the sun roof and the noise disappeared. They closed it and it came back.
After removing the headliner they found the motor brackets for the sun roof had two loose bolts. They tightened them correctly and the problem is gone.
We have now driven several hundred miles and the noise is still gone, so I think they have solved this issue for our car.
Might be something to ask the dealer to verify or check if your noise continues. Our service department will let Chrysler Technical Support know what they found and what they did to solve it.
Had the Older Trim Specialist not happened by and gave them the overhead suggestion I don't think they would have found it.
We are pleased with Airpark Chrysler service and their attention to solving problems.
did they fix it? mine going in tomorrow morning. i'm thinking about telling them to put the piece back that they took out pre-tsb. i'd rather have the pop then the constant rattle. this car is getting to be a pita.GEN XER said:I took my car in for the resonance issue and got them to look at the vibrating dash problem. They will call tomorrow.
This is my thinking as well.I'm thinking since I have NO other rattles or squeeks, It would be better to live with this occasional 'pop' rather than get it "Fixed" and end up with more problems.