My Ongoing Transmission 'Horror Story'...
...The Saga Continues :eek5:
Well, I know that I've posted this problem before and although many of you have probably already read it, I'm posting it again for those of you who possibly haven't. Here's my ongoing transmission 'horror story' saga:
The last time I had my dealer delve into this problem was on Thursday, 09/15/05, and again I was told that they were 'unable to duplicate the problem' and that 'no error codes were found'. The service writer also had the nerve to tell me that it might be caused by my 'Ultimate Pedals', until I told her that the pedals were a recent addition and that the problem has been inherent since the day I purchased my car (12/21/04). They did at least take care of that annoying windshield/dashboard clacking noise (like a rock hit the windshield) per the DCX 'TSB'.
I've owned my car for about ten months now and I've put about 4,500 miles on the odometer so far. Although this problem is intermittent, it's nevertheless reoccurring without any specific frequency and I've now experienced it eleven times already...the last time being (09/15/05) while enroute to my Chrysler dealer to have this problem actually looked into once again. It seems that nothing specific brings it on; i.e., driving style (I drive relatively easily), road type, weather conditions, whether my car is cold or has been warmed-up for a while, brand/octane of fuel used, etc. I've previously contacted Chrysler Customer Service about this problem as well, but it's all been to no avail. Here's what I've advised them all:
Sometimes my '300 Touring' (3.5 L HO V6) just ‘lunges’ forward, while I’m stopped at a stoplight, for no apparent reason. This has occurred on several occasions whether my car is ‘cold’ and/or after it has ‘warmed-up’ for a while. Sometimes, even with the brake pedal firmly depressed, it’ll still ‘lunge’ forward…feeling as if my car will fly right through the intersection.
On 04/04/05, while I was stopped at a stoplight behind another vehicle, my car ‘lunged’ forward once again, but this time causing me to rear-end the vehicle in front of me…causing damage to the front of my car, as well as to the rear of the other car. To make matters even worse, I was actually enroute to my local ‘Five Star’ Chrysler dealer to have a ‘Recall Notice’ issue taken car of (for inappropriate gauge cluster readings).
On several occasions prior to the accident, I had advised my dealer about the possible transmission problem, but each time I was told that my car’s complicated electronics/computer systems were in fact actually just trying to become accustomed to my particular driving style, and that these systems would adjust accordingly. On the day of the accident and during subsequent visits, I had asked my dealer try to determine the cause of and rectify this particular problem; however, each time I’ve been advised that either they could not duplicate the problem or have they haven’t ever heard of anything like this before.
Well, the last appointment to have this issue looked into once again at my sales/service 'Five Star' Chrysler dealer was on Thursday, 09/15/05. Unfortunately, since my usual service writer would be on vacation, he told me to bring my car in anyway. Although he conveniently seemed to have forgotten my name and particular circumstances, I again reminded him that although I had brought my vehicle into them to have this problem looked into on several prior occasions (while in conjunction with additional service work), the issue was evidently never addressed nor rectified.
I’ve read on a few Chrysler LX platform internet forums that some other owners have also experienced similar type of transmission problems, so, I’m wondering if my problem might now just not be an isolated incident. Aside from having this troublesome and dangerous problem immediately rectified, I would also like to obtain some previously requested documentation from Chrysler identifying the actual existence of this particular problem, so that I can present this documentation to my automobile insurance company. This incident has now tarnished my flawless driving record, as well as also caused me to pay a higher insurance premium. Any and all assistance would be appreciated. Thank you for your time and consideration.
Well, to date, DCX has still not responded to my numerous requests asking to be put in contact with the proper individuals responsible for handling such problems. Because of DCX disinterest regarding my particular circumstance, I have already filed an appropriate complaint with the federal office of the NHTSA so that other '300 series' owners will be able to read and learn that their similar vehicle problem may not be an isolated incident after all. :wink1: