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I realize this is an old topic but I don't believe there are any recent posts about it and I think a reminder about this great program is good for newer 300 owners. I would just like to share my experience and path that led me to getting the issue resolved. Hoping it may help someone else.

It's been about two months since my fuel tank was replaced under Chrysler's X53 lifetime fuel tank warranty. I couldn't be more happy with the results and Chryslers handling of it. When I first purchased my 2006 300C SRT8, a little over a year ago, I loved the car. Just an amazing car from top to bottom. The car had just over 100k miles on the odometer, but you can tell it had been very well taken care of, and was owned by an older female (??) driver that didn't drive the car hard. Well above average condition, with everything working as it should. The one detail I found out after buying was not quite right was that it would stall every now and then. No warning, no stumbling, just as if I had turned the ignition switch off. It always started right back up like it never happened. It only did it after idling for a little while. Sitting at a red light for an extended period of time would increase the possibility of it happening. Not always, and no way to reproduce the stalling with any degree of certainty, except filling the fuel tank. After a fillup there would always be a stumble and die after departing the pump. Then it would go away and not come back till next fill up which I learned to avoid doing for the time being. These seemed to me at least to be two separate issues. Stalling after idling for a long time had no link to filling up and it was very sudden like turning off the ignition. Always start right back up without stumbling. The issue at fill up was different. Then it would stumble a little, then die, sometimes even in motion as I pulled away from the pump. Starting back up often was accompanied by a bit of a stumble then all is good, with no further issues. For that reason, I discounted the fuel tank issue as being the only possible problem. Always fill up with 93 octane, no codes present. Tried changing the spark plugs to some cheaper than OEM - NGK LZTR5AGP. Yeah, those made it worse. It would stall after running 10 seconds and would not stay running long enough to drive. Spend the 8 dollars per plug to put the OEM plugs (8x16=128 dollars!) back in it, and back to square one. (found out the ones I took out originally had just been replaced - ouch) Checked fuel pressure, ran diagnostics with my OBD scanner while running - recording real time data. Weird. All data looked good, then suddenly when stalling, data just stops, like when turning off ignition. Checked all grounds on the body and engine compartment. Checking wiring harness. Battery. All good.

Mostly out of desperation and being out of things to check, I called Chrysler (800-247-9753) to see about this fuel tank thing. I was a Chrysler, Dodge, Jeep service writer and technician 20 years ago so I know certain things help in making this call. (some things never change) I recommend calling Chrysler as opposed to calling your local dealer first. It will expedite things - trust me! Have your vin number and mileage handy. Even though the mileage is unlimited on this warranty, they need it to open the case file. Mention the problem and refer to the "X53 fuel tank warranty". It will help them find it quicker. After looking up my vin the person confirmed that my vehicle was affected by the warranty. I fully expected that at least my fuel tank would be replaced and fix the stumble and stall after fill up but the stalling after idling for long even on low fuel would not be fixed. The man asked me for my preferred dealer to take it to and if I had a specific service writer I deal with, which I did. I typically do any work needed on my SRT myself as it is out of warranty for the most part, but my wife's Challenger is still very much under warranty so we have a good relationship with our Dodge dealer. Called my girl Erin at Allstar Dodge, and told her what was going on. She promptly scheduled for me to bring it in in a couple of days and also informed me my long awaited passenger airbag replacement part was finally available! Yay! When dropping off the car, just for the heck of it, I asked about a rental in the meantime since we always get one for my wife's car whenever they have to keep it longer than a day. She told me she would have to confirm the problem first and it might be a day. Long story short, the next day Erin called and said yes, the issue is confirmed, and set me up with a rental. Only had it one day because they overnighted the fuel tank. Picked it up a couple days later - drove to the place across the street - filled it up - and NO MORE STALLING. Over the months, I have found the other issue was gone as well. It is all related and it is not necessarily only affected after fill up. Very happy with the results. And now for the best part - a day later a lady called me from the "Chrysler SRT division" to ask if I was happy with my experience and wanted to make sure I didn't need anything else. I said, nope, as happy as I can be. She said well I am going to give your 3 years of oil changes just because we at Chrysler are sorry for the inconvenience. Wait, what? Do you mean 3 oil changes? No she said, 3 years worth of oil changes. Twelve oil changes in all. I asked her if she was aware that my car only takes fully synthetic, very special oil, and she said yes. Wow, I am blown away by that. I don't know if it is just because SRT owners get special treatment or what. Maybe it was just my lucky day. I don't know, but my girl at Allstar confirmed that my oil changes are already in the system and to be billed to Chrysler. I have been a Mopar guy since my days of being a tech and service writer but this just makes me feel even better about it. Not to mention my SRT8 is the most amazing car I have ever owned, and I have owned a lot different vehicles. I have since done a number of mods to it and can say - it is wicked fast, and they only car I have ever been afraid to floor the gas on.
 

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Acquired my 2006 SRT 3 weeks ago, having trouble with fuel spit back when trying to add fuel, it's been at the dealer for 2 weeks for airbag recall and this, may have to go back to the independent shop I trust and just pay for repair.
Thanks for your informative post, haven't had time to truly enjoy the car.
 

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Could you do me a big favor and see what the correct part number is for the replacement tank from your invoice? I need this work done as well, but one local dealer wants to charge me $1600 just for the tank! Reason is that I have an aftermarket injectors and a other mods done to the motor and fuel system - so my warranty is supposedly void. The second dealer will do the work under warranty, but they say the tank is on indefinite back order and has no idea when one will be available. The list price on their estimate is $650 which they are willing to cover. The first one says the part number is 68051891AB, and I they can have it here in 2 days, but it will cost me $1600 plus labor to install. The second has not responded to my request for the part number. So something is not adding up here, and I'd like to know which one is correct about the correct tank and availability.

Todd
 

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I just had the X53 warranty work done at a dealer in Castle Rock, Colorado. The engine no longer stalls out when the tank is full. The new problem is that I have to run the gas pump at a painfully slow rate to keep it from shutting off while filling it. I can hear the gas backing up in the filler neck and after about a gallon it shuts off. Then it'll only take a trickle to fill it up the rest of the way. The dealer says I'm nuts. There is no way this is a result of the tank replacement. They expect me to pay for diagnosis. It wasn't a problem until they "fixed" the stalling problem.
 

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I have the same issue with my 06 300c has only 58k on the clock but I have called 8 dealers there are no recalls for my car I say yes it's not a recall it's a lifetime extended warranty for the fuel tank and they all argue with me and say no such thing exists I have been going roundy round with them for three months now. What should I do I shouldn't have to pay for this..
 

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I have the same issue with my 06 300c has only 58k on the clock but I have called 8 dealers there are no recalls for my car I say yes it's not a recall it's a lifetime extended warranty for the fuel tank and they all argue with me and say no such thing exists I have been going roundy round with them for three months now. What should I do I shouldn't have to pay for this..
See post #1 and call the number posted for Chrysler and open the case. Have the information shown in post #1 available when you call as well as your local dealer's name and phone number. Chrysler will follow through with you and your dealer. Get the case number from Chrysler when you call. You'll need that when contacting your dealer. It might help to talk with the service department manager when you call vs. a service advisor.
 

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I have the same issue with my 06 300c has only 58k on the clock but I have called 8 dealers there are no recalls for my car I say yes it's not a recall it's a lifetime extended warranty for the fuel tank and they all argue with me and say no such thing exists I have been going roundy round with them for three months now. What should I do I shouldn't have to pay for this..
Hi FlywithmeA380,
We're sorry to hear that you are experiencing this. Please send us a private message with your VIN and we will look into this further for you!
Alex
Chrysler Social Care Specialist
 

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Yes, it does.
That's not the answer I got when I followed the directions in the first thread above. I called that 800# and they said that Warranty is rescinded? I think that's the word they used. I only found out about this because my mechanic is awesome and did the research when he discovered how much the part is. If it is covered. I need to know how to escalete this with Chrysler before he begins the process ( and labor charges) of dropping the tank to repair.
I assume if Chrysler covers it, I will need to get it to an authorized Chrysler repair shop.
 

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I have not heard about FCA rescinding the warranty. My tank was replaced the local dealer about a year after the warranty plan was announced.

Even so it may require a bit more direct approach these days. To escalate it, start a conversation with the OP here by the name of ChryslerCares. They can assist with determining eligibility (all 300's were included at the outset of the warranty plan), and help you with opening a case with FCA if it's required at this point.

A visit to a Chrysler shop may also help but I'd start with @ChryslerCares first and see what they can provide which will help when you do visit the shop.
 

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I have not heard about FCA rescinding the warranty. My tank was replaced the local dealer about a year after the warranty plan was announced.

Even so it may require a bit more direct approach these days. To escalate it, start a conversation with the OP here by the name of ChryslerCares. They can assist with determining eligibility (all 300's were included at the outset of the warranty plan), and help you with opening a case with FCA if it's required at this point.

A visit to a Chrysler shop may also help but I'd start with @ChryslerCares first and see what they can provide which will help when you do visit the shop.
Thank Maddog
 

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Does the X53 Fuel Tank Warranty cover the 2007 Chrysler 300C? I am having the same issues as indicated above
Hi MSCisse,
I'm happy to look into this and determine if your vehicle falls under this extended warranty. Please send us a private message with your VIN and current mileage.

Thank you,
Lydia
Chrysler Social Care Specialist
 

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See post #1 and call the number posted for Chrysler and open the case. Have the information shown in post #1 available when you call as well as your local dealer's name and phone number. Chrysler will follow through with you and your dealer. Get the case number from Chrysler when you call. You'll need that when contacting your dealer. It might help to talk with the service department manager when you call vs. a service advisor.
Im having the same issue with my 05 300. every dealer ive called tells me there isnt a recall on my car for the fuel tank - just the airbag inflators. is this warranty good here in Canada as well or just the USA?
 

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Hi MSCisse,
I'm happy to look into this and determine if your vehicle falls under this extended warranty. Please send us a private message with your VIN and current mileage.

Thank you,
Lydia
Chrysler Social Care Specialist
Hello.
Im having stall and leak issues with my 05 300. ive called several dealers in my area and they are telling me they see no recall for the fuel tank just the air bag inflators. i reside in Canada. I mentioned to the dealers that i saw the recall info online but that didnt help> is this lifetime warranty good for ALL of North America or just eh US? Thanks in advance.
 

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If it helps here's a link to the Mopar X53 extended "International Warranty Bulletin": Link

The key is that it isn't a recall it's an extended warranty. Dealers seem to react to those differently
 

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I appreciate the link! not to figure out if my car is within the sales dates lol
It fits the model year but they have specific sales codes as well as it states that it only covers the labour portion not the part as well. but i guess some coverage is better than none.
I will update.
Thanks again
 

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If yours is within the dates quoted and has a Hemi (i.e. with the 19 gallon tank) then you should be covered. Have you tried sending ChryslerCares a PM to check?
 

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If yours is within the dates quoted and has a Hemi (i.e. with the 19 gallon tank) then you should be covered. Have you tried sending ChryslerCares a PM to check?
UPDATE
Just got off the phone with FCA ( the chrysler customer care here in Canada)
My car isnt a Hemi so apparently it only has the 18 gallon tank- even tho it fits the model year "2005-2006 Chrysler 300 / 300c (LX) " and issues that caused the warranty to be instituted in the first place and extended (engine stall and fuel leakage) they will NOT cover my tank. Needless to say i am not impressed!

So because of 4 liters and a sales code they wont fix this very serious issue!!

I stated my side to the rep ( who was very professional) and clearly stated that my car fits not only the make and model year but has the exact symptoms of engine stall and fuel leakage and that the International Warranty Bulletin clearly states that "This warranty extension coverage is unlimited time and miles. "

FCA is choosing to do NOTHING!!
Like i said above- NOT IMPRESSED!! @ChryslerCares
Clearly they do NOT!
 
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